Features
Enough to run a serious texting program — without platform markup
The objective is not to copy every feature of every political texting vendor. It is to give a campaign or consulting partner a real two-way program: send, reply, classify, capture, export.
Platform fee is $0. No additional managed-sending fee for the standard platform service. Carrier, number, registration, compliance charges, and any disclosed AI usage fee may apply.
Core FreeMessaging capabilities
FreeMessaging provides the capability. You operate it with your campaign or consultant team.
- Campaign account creation
- Campaign / organization verification workflow
- Contact upload and list management
- Segmentation
- Campaign creation
- SMS sending
- MMS where appropriate
- Two-way replies
- Shared conversation inbox
- Basic message templates and suggested replies
- AI-assisted reply classification and basic response handling
- Opt-out and suppression handling
- Contact history
- Response tagging and issue capture
- Basic CRM / contact records
- Basic analytics and reporting
- CSV export and practical API / integration capability
- Role-based campaign users
- 10DLC / compliance workflow
What is actually free
FreeMessaging provides the capability. You operate it.
Reliability, simplicity, and data capture matter more than feature breadth. Sending itself has no extra managed fee.
| Capability | FreeMessaging | Your team | Why |
|---|---|---|---|
| Build a texting campaign | Yes | Optional | Platform baseline. Included with FreeMessaging. |
| Initial message / script | Basic yes | You write and approve | You configure the basics. Complex conversation design is campaign work. |
| Suggested replies / follow-ups | Basic templates | You design the flows | Templates are included. Conversation-flow design is your team's work. |
| Send SMS | Yes | No extra managed fee | Core FreeMessaging promise: no additional managed-sending fee. |
| Handle inbound replies | AI / basic yes | Your inbox team | AI classification and basic answers are included. Humans on the inbox are your team. |
| Collect voter data from questions | Yes | You choose the asks | Capture belongs to the product. What and how to ask is campaign work. |
| Manage opt-out | Yes | No | Compliance infrastructure must be free. |
| 10DLC / compliance support | Yes — baseline flow | You complete the filings | The workflow is in FreeMessaging. Authorized officers complete the filings. |
| Technical support | Yes | No | Normal product use includes support. |
| Campaign strategy | No | Your campaign / consultant | Strategy stays with the campaign. The platform is infrastructure. |
| CRM sync | Basic export / API | You operate CRM | Export and API are FreeMessaging. Complex CRM workflows are campaign ops. |
| Reporting | Basic dashboard | Advanced analysis | The dashboard is free. Interpretation and optimization are campaign work. |